The tracking info says that my package was "delivered,” but I haven’t received it! What should I do?

First, be absolutely sure to check all possible areas that your courier could have left the package (i.e. mailroom, corridor, back door, etc.). If you're still unable to locate it, please call us right away at [phone]! We'll be sure to do everything in our power make sure your order arrives safely.

Still not sure, or need to know more? Call us at [phone], submit a request, or Live Chat with us.