U.S. Shipping, Returns & Exchanges

Returns & Exchanges

• Where should I send my return?
• I don't have my original invoice. How do I get another one?
• Where's my return?
• Can I receive a refund for an order that was purchased with store credit?
• What happens if I return an item that I bought on sale or used a promo code on?

Shipping Info

• I’m getting an error message when I track my package. What should I do?
• The tracking info says that my package was "delivered,” but I haven’t received it! What should I do?